1. Information We Collect
When you use Slack Memory, we collect the following types of information:
- Slack workspace data (messages, channels, users) that you authorize us to access
- Account information (email address, name) when you sign up
- Usage data (search queries, feature usage) to improve our service
- Payment information (processed securely through Stripe)
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our service
- Index and enable semantic search of your Slack messages
- Process payments and manage your subscription
- Send important service updates and notifications
- Improve and develop new features
3. Data Storage and Security
Your data is stored securely in our cloud infrastructure:
- All data is encrypted at rest using AES-256 encryption
- All data in transit is encrypted using TLS 1.3
- We use Supabase (built on AWS) for database hosting
- Access to production systems is limited and audited
4. Third-Party Services
We use the following third-party services to provide our service:
- Supabase - Database and authentication
- OpenAI - Embedding generation for semantic search
- Stripe - Payment processing
- Vercel - Application hosting
5. Data Retention
We retain your Slack data according to your subscription plan's retention period. When you delete your account, we will delete all associated data within 30 days. Some data may be retained for legal compliance purposes.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt out of marketing communications
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@slackdb.com.