Terms of Service

1. Acceptance of Terms

By accessing or using Slack Memory ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.

2. Description of Service

Slack Memory provides a semantic search service for Slack workspaces. We index your authorized Slack messages and provide AI-powered search capabilities through our web interface, API, and third-party integrations.

3. Account Registration

To use the Service, you must:

• Create an account with a valid email address
• Provide accurate and complete information
• Maintain the security of your account credentials
• Be authorized to connect the Slack workspace you register

4. Slack Authorization

By connecting your Slack workspace, you represent that you have the authority to grant us access to your workspace's data. You are responsible for ensuring that connecting Slack Memory complies with your organization's policies and any applicable Slack workspace agreements.

5. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Share your account credentials with others
• Violate any third party's rights

6. Payment Terms

Paid plans are billed monthly or annually in advance. Prices are subject to change with 30 days notice. Refunds are provided pro-rata for annual plans cancelled within 14 days of payment.

7. Data Ownership

You retain all rights to your Slack data. We do not claim ownership of any content you provide to the Service. We only use your data as necessary to provide the Service as described in our Privacy Policy.

8. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may perform maintenance that temporarily affects availability. Enterprise plans include SLA guarantees.

9. Limitation of Liability

To the maximum extent permitted by law, Slack Memory shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

10. Termination

Either party may terminate this agreement at any time. Upon termination, we will delete your data in accordance with our Privacy Policy. Sections that by their nature should survive termination will remain in effect.

11. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.

12. Contact

For questions about these Terms, please contact us at legal@slackdb.com.